The concept and use of Social Media is clearly one of the major characteristics of the early part of the 21st Century. People and ideas are connecting faster than ever. Both factual information and rumors now spread at record speed. There are fewer secrets now.
There is so much information out there, that even if someone were to focus on one subject, it would be impossible to learn everything there is to know, and the amount of information grows exponentially.
In on-line PKD support groups, people with PKD seek to connect, share, learn, and, often commiserate with their fellow patients. This is great. All too often, people with Polycystic Kidney Disease feel isolated, and sense that “nobody understands what I’m going through.”
The members of the support groups let each other know in no uncertain terms that they are not alone.
And yet…I have felt that something is missing in the level of connection on these forums. Sharing factual information and personal experience is one thing. And on-line support groups do this well.
But unless one is a great writer, the communication of feelings, emotions, and mindsets are, at least for me, very difficult to share.
When a patient is feeling “down” when he/she has learned some “bad” news,” sharing it on-line may offer some cathartic release, and there are heartfelt sympathetic responses, the patient still feels “down.”
This of course happens in person too. How many times when one has hospital visitors they tell the patient, “Well, hang in there, everything will be all right.” I can tell you personally, that if I weren’t feeling rotten, I’d get up and punch that visitor right in the face!
Unfortunately, not enough people have the skill to be a good “visitor,” either on-line or off-line. It is a skill. It is learnable. For people who are ill and there friends and family, it is a skill worth developing.
The skills of being a friend/supporter of an ill person only partly translates well to on-line support groups. The main reason is obvious: Posts are not in real-time. If the group’s website has a chat facility, that’s a lot better.
I don’t know what each individual is seeking or exoecting from participating in an on-line support group.
Me? I usually respond to other’s (sometimes unwritten) cry for “emotional” support. I assist people in placing their “challenges” in a perspective that’s not as threatening as first appears to them. I don’t always know if I’m successful, but sometimes I get very thoughtful responses which makes me feel that I’ve made a real contribution to someone’s life, and it’s a great feeling!
In my next post, I will discuss the Neuro-Linguistic Programming concept of “Pacing” and “Leading.”
Until then, I would like invite you to offer your thoughts and opinions on the “pluses” and “minuses” of on-line support groups.
I welcome your comments!
Peace and Blessings!
Coach Richie Perl
